What Type of Medical Practice Management Software is Best? 3 of the Best Analyzed!

What Type of Medical Practice Management Software is Best? 3 of the Best Analyzed!

Medical practice management software is intended to expedite clinical processes, automate billing, aid with claims administration, reduce costs, and boost overall operational efficiency at a hospital, ambulatory clinic, or office. Numerous of the greatest medical software vendors include this as a component of their total solution.

Practice management software, often known as practice management systems (PMS), medical information systems (MIS), or hospital information systems (HIS), is a vital aspect of modern medical practice. While all of the top practice management software platforms should contain claims administration, medical billing, and financial reporting, there are critical considerations about extra functionality, interaction with other software systems, input interfaces, and specialty-specific demands. This article will assist potential purchasers in weighing all available choices when selecting a practice management system.

Clinical Processes
Practice management software has a significant influence on practically every area of clinical processes, since it manages the patient experience from start to finish. To choose the finest medical practice management software, the following characteristics must be considered.

Scheduling Appointments
When patients plan new appointments, the scheduling information is loaded into the practice management system (PMS), which manages the master office schedule. Certain programs offer a patient portal that enables individuals to self-schedule appointments online. Additionally, some automate the appointment reminder procedure, either via an autodialer or by email.

Patient Profiles
Additionally, the program acts as a central repository for all patient personal data, such as insurance eligibility, appointment history, prescription lists, and medical history. Pre-registration is supported by certain practice management systems, which enable patients to submit their information through the patient portal before to their appointment; others use tablets or scanned paper forms to input this information for in-office registration.

Visual Resource Management
Visual resource planning is a feature of certain practice management software. The software keeps track of which patients are assigned to which exam rooms and when, and then tells nurses or doctors when a patient is ready to be seen or is ready to go to the next phase in the clinical process.

Management of Documents
While the patient interaction and computerized physician order entry (CPOE) are handled by electronic health records (EHR) software, many doctors maintain their documents via their practice management system. Certain practice management systems provide imaging capability through an interface to a radiology information system (RIS) or a picture archiving and communications system (PACS). Numerous systems also have an electronic fax feature, which enables offices to be completely paperless. Document management features of certain practice management systems include the capacity to produce forms for referral automation, physical documentation for camps or schools, and more.

Billing/Claim Administration
Following the physician contact, practice management software automates the billing and claims administration procedures. Most practice management systems may populate multiple templates with encounter information in order to generate a superbill, and most software will also propose the proper ICD codes for the encounter, so minimizing revenue leakage. Additionally, many practice management systems feature a feature that offers the right ICD-10 code based on ICD-9 codes, SNOMED, or other initial inputs in preparation for the ICD-10 requirement. Numerous vendors now provide completely outsourced billing and revenue cycle management services, which eliminates the need for coding/billing professionals in smaller medical practices.

Which practice management software is most suited to your needs?

Along with the standard workflow and financial aspects of practice management software, many practice management systems have additional capabilities that expedite operations. Several of these characteristics include the following:

Electronic prescribing
While e-prescribing is often a feature of EHR software, some practice management software provides built-in interface with pharmacy networks or services like as SureScripts. Numerous PMS systems also include barcode technology, which enables nurses or providers to scan medicines before to administration, ensuring the patient gets the exact medicine and dose.


Accounting / Financial Management
While billing and claims administration are considered financial operations, many practice management software packages offer extensive accounting capabilities such as payroll and timesheet administration, accounts receivable/payable management, journal entry and general ledger management, fixed asset management and depreciation, and so on.

Internal Communications / Remarks
While many physicians interact by email, SMS, or pagers, HIPAA compliance concerns have prompted many practice management and electronic medical record suppliers to offer secure internal messaging or the option to remark directly on an electronic document. HIPAA breaches are less likely to occur when sensitive information is sent over an unsecure channel such as SMS when using software that contains this capabilities.

Inventory Control
Certain practice management systems have inventory management capabilities, regardless of whether the inventory consists of drugs, paper products, disposable medical equipment, or other instruments. Keeping track of inventory in the program enables simple forecasting of inventory requirements and insight into stock levels, allowing orders to be arranged before supplies run out.

Processing of Points of Sale / Credit Cards
Payment capabilities including as credit card processing are included in some practice management software, enabling doctors to electronically collect payment from self-pay patients.

Backup / Data Warehousing
While many providers maintain backups of their files and medical information on their own, certain practice management systems — particularly cloud-based software – save crucial information off-site. For bigger organizations, such as hospital chains, some health information systems may serve as a data warehouse or business intelligence system, storing and/or analyzing structured and unstructured data on- or off-site.

Laboratory Administration
Certain practice management software packages contain an integrated laboratory information system (LIS) or other laboratory management system that automatically delivers orders to different medical laboratories or diagnostic centers, such as optical laboratories, phlebotomy laboratories, and cardiology diagnostic centers.

Consider These Factors When Choosing Your Best Practice Management Software

Along with determining which of the aforementioned qualities are necessary for a specific workplace, potential purchasers should examine the following factors.

Is it better to have a standalone PMS or a PMS+EHR?
While there are several independent practice management systems available, several software companies provide an integrated PMS and EHR solution. If a provider has not yet implemented an EHR or is dissatisfied with their current EHR Software, deploying an integrated solution will eliminate functional gaps, interoperability challenges, and Meaningful Use attestation complications.

Additionally, keep an eye on the trend toward “modular” program design. While modular systems are meant to enable providers to choose exactly the services they want, it is critical to verify — particularly when picking a modular EHR and a modular PMS from separate suppliers — that no functions are duplicated or absent.

Cloud computing or on-premises computing?
Perhaps the most critical choice when selecting a PMS is determining whether an on-premise, server-based solution or a cloud-delivered, Software-as-a-Service solution best meets a provider’s demands. Typically, on-premise systems have significant upfront expenditures but minimal continuing financial needs. The reverse is true for cloud solutions; as a subscription-based service, the initial expenses are normally fairly cheap, but the monthly or annual rates are normally greater than for an on-premise solution.

Data access and security are another point of contention in the cloud vs. on-premises argument. With an on-premise solution, providers have access to their data as long as their office’s technology is on and running properly. If an internet connection is interrupted, access to data is lost using a cloud-delivered system.

Software for Meaningful Use and Practice Management
While the Meaningful Use (MU) Incentive Program is intended to promote the use of electronic health record software, certain practice management software functions—such as patient portals—are included as mandatory components of a “complete EHR.” If a practice is contemplating or has already began the process of attestation for MU, it is critical to note that the software utilized is completely responsible for attestation. It would be ill-advised to switch software between stages of MU attestation, but if it is necessary, be very careful to make sure any new software will allow attestation for the clinical quality measures (CQMs) desired.

The Best Medical Practice Management Software

  • Epic – The best option for the majority
  • Kareo — Designed specifically for independent practices
  • WebPT – Designed specifically for physical therapy facilities
  • LumaHealth – The best features for patient engagement
  • DrChrono – The most adaptable medical management software available


Epic is a full-service software system that manages all aspect of your medical office, making it our top recommendation for the majority of practices.

This medical practice management software addresses a broad range of medical administration requirements, including enhancing the patient experience, allowing telemedicine, and supporting specialized specializations. There are several tools for optimizing daily operations and processes, such as coding automation, statement consolidation, and paperless billing.

However, what really differentiates them from other software suppliers on the market is the way they assist you in managing electronic medical records. Epic enables doctors, employees, and customers to efficiently and collaboratively see and manage medical records.

Epic centralizes all medical data for your whole office and enables remote access for everyone. Additionally, built-in analytics and technologies may assist your care team in identifying high-risk patients and delivering more effective therapy.

What’s great about Epic is that even if your business utilizes a different EHR system, you can still see new patient medical histories and care notes if they originate with another physician whose practice also utilizes Epic.

Epic’s MyChart site also enables patients to control their healthcare more easily.

Patients may access their medicines, communicate with their physicians, and book new appointments without ever picking up the phone. Additionally, it enables individualized outpatient self-care suggestions and educates your patients, resulting in increased treatment satisfaction.

To discover more about pricing and how Epic can help you enhance your overall medical practice, schedule a free consultation now!


If you run an independent medical practice and want to enhance your treatment and day-to-day operations in a methodical way, Kareo can customise its platform to your facility.

For instance, your independent practice must handle invoicing in such a manner that funds continue to flow in. Medical billing may be complicated, but Kareo provides managed billing software that allows specialists to assist you in collecting more money more quickly.

Accounts receivable is an excellent illustration. With Kareo’s full-service claim tracking software, independent practitioners can eliminate uncertainty and delays. Billing analytics solutions also provide daily financial health snapshots, which is ideal if your clinic is continually on the lookout for ways to save money.

Additionally, with robust scheduling and appointment tools, Kareo streamlines the management of your independent business. Custom scheduling, appointment reminders, and customised notifications are all possible with these front office solutions. This significantly helps in maintaining a tight contact with your patients.

Additionally, since you are self-employed, you may choose to grow your practice over time. All high-level practices place a premium on patient care.

That is when Kareo Engage steps in. This integrated software assists in the growth of your business by providing reminders for re-care and online communication, all while providing a prominent end-to-end client experience.

Which results in overall happier and healthier patients.

The integrated EHR in Kareo enables you to effortlessly create prescriptions and notes and maintain patient information. It’s an EHR created for healthcare practitioners, which means it’s robust but yet user-friendly.

Among the many major features incorporated in Kareo are the following:

Telehealth video services that adhere to HIPAA regulations
Analytics that increase income by converting patient data
A customized mobile application for increased productivity
Naturally, each practice is unique, and so the price structure will be as well. Contact Kareo and describe your requirements; they will build a customized price plan for you.

Whether you’re a new practice getting started or an established clinic looking to simplify particular operations, Kareo provides the tools and resources to assist you.


Medical practice management takes on a variety of forms. And LumaHealth is a patient engagement management platform that focuses only on patients.

While billing and scheduling are critical components of your business, keeping patients informed about their treatment is critical as well. This is where LumaHealth’s MPM software shines the brightest.

This platform is dedicated to linking patients with healthcare practitioners and specialist clinics, enabling the delivery of superior treatment via HIPAA-compliant communication. For example, LumaHealth’s patient text messaging enables patients to rapidly ask questions about their treatment, get secure updates delivered to their phone, and even get specifics about test results or prescriptions.

Communication between facility hours and medical professional availability is no longer a tricky dance. Secure chat is instantaneous and does not involve the use of logins, portals, or applications.

When your patients are prepared, appointments go smoothly. Additionally, Luma’s post-care messaging enables patients to easily get precise follow-up information, rehash treatment instructions, and schedule follow-up sessions.

Additionally, if you have a varied patient population, you may engage with them through mobile texting in over 20 languages to schedule appointments, answer inquiries about care plans, and more.

Additionally, online self-scheduling enables patients to take control of their appointments.

Additionally, you may streamline the patient check-in and waiting room experience by implementing zero-contact check-in, which allows patients to avoid face-to-face contacts by checking in by text message.

Additionally, LumaHealth’s power to automatically transmit instructional information to individual patients is remarkable. This is ideal for people who have difficulty controlling their health or want more detailed post-care counseling.

Let’s face it, reclaiming even one hour of our day would be a game changer.

LumaHealth also offers the following services to assist you in increasing patient engagement:

  • Reminders for appointments
  • Telemedicine
  • Surveys of patient monitoring
  • Request a demo with LumaHealth now to see if the solution is a good fit for your practice.

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